NAIC Industry Insights conversation between NAIC President & CEO Robert L. Greene and Chris Ailman, CalSTRS Chief Investment Officer. Ailman shares some of the challenges he faced leading CalSTRS through such turbulent times as 9/11, the Great Recession and COVID-19 and the leadership lessons he utilized to navigate the plan through the tumultuousness. He also provides insights on diversity: “Diversity is more than skin-deep. And we now understand that more than ever. It is all kinds of issues, and you need to then bring people with different backgrounds, different educations, different life experiences, different ages in and have them make decisions.”